Effective Date: [Insert Date]

Thank you for shopping with She & Me. We strive to ensure that you are completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.

1. Eligibility for Returns

You may request a return if:

  • The item is unused, unwashed, and in its original condition with all tags attached

  • The return is initiated within 7 days of delivery

  • You have the original invoice or proof of purchase

Non-returnable items include:

  • Sale or discounted items

  • Innerwear, swimwear, or accessories (due to hygiene reasons)

  • Custom or personalized orders

2. How to Initiate a Return

To initiate a return:

  1. Email us at [Insert Email] or WhatsApp us at [Insert Phone Number] with your order number and reason for return.

  2. Wait for our confirmation and return instructions.

  3. Ship the item back to us (shipping charges for return may apply unless the product was defective or incorrect).

Note: We recommend using a trackable shipping method.

3. Refunds

Once we receive and inspect your return, we will notify you about the status of your refund.

  • Approved refunds will be processed within 7–10 business days

  • Refunds will be issued to your original payment method or as store credit, based on your preference

  • Shipping charges (if any) are non-refundable

4. Exchanges

We offer exchanges for:

  • Size issues

  • Damaged or defective items

Subject to product availability. Please contact us to initiate an exchange within 7 days of receiving the product.

5. Damaged or Wrong Items

If you received a damaged or incorrect item, please notify us within 48 hours of delivery. We will arrange for a free replacement or refund.

6. Contact Us

For any return or refund queries, please reach out to:

She & Me
Email: [sheandmebhopal@outlook.com]
Phone/WhatsApp: [6266137571]
Address: [Shop n-3 signature crown shirdipuram kolar bhopal 462042 madhya pradesh].